“The day will come when men will recognise women as his peer.” This prediction was made nearly 200 years ago by Susan Brownell Anthony, a prominent American civil rights leader who played a pivotal role in the 19th century women’s rights movement in the US.
In today’s corporate world, things are slowly but surely changing to reflect just that. More women are entering the workforce and forging careers of their own. They now have access to good education and better work opportunities, just as men have had for years. For instance, 71.7% of women aged 25-54 had jobs in Singapore in 2010 – a record high for the island state. Countries such as Norway are pushing the boundaries even further by legislating that women fill 40% of the country’s corporate board seats or risk being shut down.
The impending retirement of the current generation of leaders has also created a new urgency for more female leadership. A recent report by Europe-based executive search firm, Transearch International, says, “Given the projected talent deficit that will follow the retirement of millions of so-called Baby Boomer managers and executives over the next 20 years, women leaders may invariably be seen by an increasing number of employers as an untapped source of talent, experience and senior-management leadership,” said the report, Scratching the Surface: Women in the Boardroom.
Despite these developments, female voices in Asian boardrooms struggle to be heard. “Educated women in China and India are ambitious by any standards, and there are statistics to prove it,” says Vishaka N. Desai, President of the Asia Society in New York. “They are entering the workforce in huge numbers, but there is a dearth of senior women in management positions (and) governmental ministries.”
Mars and Venus
A number of characteristics distinguish women leaders from men when it comes to leadership qualities, according to a year-long study conducted by consulting firms Caliper and Aurora. Women leaders were found to be more assertive and persuasive, had a stronger need to get things done and were more willing to take risks than male leaders. Women leaders were also found to be more empathetic and flexible and possessed stronger interpersonal skills than their male counterparts, enabling them to read situations accurately and take information in from all sides.
“These qualities combine to create a leadership style that is inclusive, open, consensus-building, collaborative and collegial,” says Herb Greenberg, President and CEO of Caliper. “These women leaders are able to bring others around to their point of view… because they genuinely understand and care about where others are coming from … so that the people they are leading feel more understood, supported and valued.”
Desai believes that it simply makes good business sense to ensure more women reach the very top of business and government. She says that women often make the majority of financial and consumer decisions in many Asian families. “This alone behooves companies to have women in senior positions to understand better the purchasing habits and financial power of women,” she says.
Greenberg concludes that female leaders are beneficial to companies as their “personality qualities combine to create a leadership profile that is much more conducive to today’s diverse workplace, where information is shared freely, collaboration is vital and teamwork distinguishes the best companies.”
While better education and a slow but steady breaking of stereotypes have helped women in Asia gradually make it past the glass ceiling, they still face a number of barriers in their ascent towards the C-suite.
Career hurdles
The primary reason women opt out of professional careers is to raise children. Desai says that for women, especially in Asia, there is some stigma associated with a woman if she continues to work after the birth of her children.
Secondly, women continue to have a disproportionate share of responsibilities when it comes to taking care of their elderly parents and parents-in-law.
The Transearch International report also says that many women find it exceptionally hard to resume their careers at the same level, because they are unable to stay connected with their professional networks and also because many employers allow only for linear career development.
As such, women end up choosing between their ‘corporate family’ and their personal family as both start demanding similar amounts of attention, time and physical presence. “It is no surprise, for instance, that some women in Singapore and elsewhere are delaying marriage and even opting not to have children,” says Desai.
All in the mind
There are some women though, who believe that the “obstacles” to a woman’s rise to the top are all self-created or just excuses.
“In this current world where we are operating in an increasingly global environment, it is really just how much drive one has to put herself on the map and to succeed,” says Corrinne Chan, Regional HR Director, Developing Markets, Reckitt Benckiser Pharmaceuticals. “It is an equal playing field for all.”
She believes that challenges are similar for both men and women and if there are any differences, it is mainly for women to break into a male-dominated industry, such as the construction industry. “It will be indeed tougher, as the female leader has to show that she is as capable as any other man on the job – so being able to speak the lingo, gain staff respect and take the lead is crucial.”
Alysson Do, Head of HR – Southeast Asia Partnership, Nokia, says she has never come across a glass ceiling either. “I did however work very hard in my early days and had a natural curiosity to learn about the business, engaging leaders in discussions and candid dialogues whenever possible,” Do recounts.
Yet another female leader in the traditionally male-dominated paper and pulp industry says she hasn’t faced any gender-based discrimination. Having been MD of PaperlinX Singapore for five years now, Genevieve Chua has been in the industry for over 20 years – starting as a Chief Accountant.
“Any issues I’ve faced are still what my male counterparts would also experience. Increasingly, I also see my customers – printers for example – with more women being involved in the family business,” Chua said.
“At the end of the day, it is how we (be it men or women) are able to gain respect on a leadership role – and it is always in being able to walk the talk and get your hands dirty to have a good feel on what is on the ground (what the people need/want),” says Chan.
HR’s role
The Transearch International report recommends that in order to retain talented women for key management positions, employers must recognise the unique obstacles they face as they build careers and families and search for opportunities and options to re-engage at the management level.
Karine Becker, a consultant in the Brussels office of Transearch, says, “Employers need to adopt more flexible career options as they compete for leaders whose lifestyles are subject to change, but who may seek new and creative options for sustaining their careers during any break from the full-time workforce.”
In Singapore, for example, some companies such as McDonalds and Motorola have specialised programmes for the advancement of women. As a result, about 50% of director and senior management roles at McDonalds are taken up by women.
“In this second decade of the 21st century, it behooves us to be mindful of both the need for more Asian women voices at the top and for greater empowerment of women at the lower levels of the social ladder,” says Desai.
“Ultimately, including women in the slate for all senior positions and requiring CEOs and other senior leaders in the company to sponsor women and support them once they are there is the only way.”
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Pitfalls of diversity
Alysson Do, Head of HR – Southeast Asia Partnership, Nokia, warns HR against having a quota for the sole purpose of driving diversity within an organisation. “Organisations should always hire the best talent for any job,” she says. “HR can help drive diversity by ensuring sourcing practices provide a diverse candidate pool from which to hire.”
Do adds that HR also needs to develop leaders capable of developing great talent, regardless of gender. She explains how at Nokia, there’s a natural diversity that comes with the company’s scale and multinational presence. “Very often, roles are offered to professionals, men and women, willing to learn new skills or apply their experience in other latitudes, and while leadership teams are not perfectly gender-balanced, there’s an openness to support women that apply equally for these jobs,” she says.
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Thailand
According to the 2011 Grant Thornton International Business Report, 30% of companies in Thailand employ female CEOs, giving the kingdom the accolade of having the highest proportion of female CEOs in the world.
Achara Boonyahansa, Business Development Director of Grant Thornton Thailand, says that the Thai working culture provides equal opportunities to both men and women to reach senior management levels.
“Companies committed to diversifying their leadership mostly ensure that women have an equal shot at stretch assignments, such as serving on company-wide taskforces, being part of start-up or turnaround operations and gaining international experience,” Boonyahansa says. “Top women executives emphasise their love for their jobs and the hard work it took to get there. They ask for challenging assignments and are totally committed.”
India
A New York Times report found that, despite decades of struggling to climb the corporate ladder, women remain scarce in the top banker ranks of New York and London. However, in India’s relatively young financial industry, women are not only some of the top dealmakers – they are often running the show.
Foreign banks such as HSBC, JPMorgan Chase, Royal Bank of Scotland and UBS along with the country’s second- and third-largest banks, ICICI Bank and Axis Bank, are all run by women. Half of the deputy governors at the Reserve Bank of India are also women.
Through traditional Indian society is patriarchal, modern women in India don’t need to act like the stereotypical male banker to advance their careers.
Saris are also worn by top female managers as part of their daily corporate dress code and they talk openly about their children and husbands.
This “isn’t a golf-playing, beer-drinking homogeneous culture”, says Naina Lal Kidwai, Group Managing Director and Country Head of HSBC in India, and a former head of Morgan Stanley’s investment bank in India. Women “could join the workplace on their own terms”, she adds. “You still have to network, you still have to work hard, but that made it easier.”
China
Women now hold more than a third of senior management positions in China. According to a survey released by Grant Thornton Jingdu Tianhua, the percentage of mainland Chinese women holding senior positions has increased from 31% in 2009 to 34% in 2011.
It found that 19% of Chinese women who are in senior management positions hold the title of CEO – the second highest level in the world and significantly higher than the global average of 8%. According to the survey, many female CEOs in China often play multiple roles involving finance, human resources, sales and operations at the same time.
The most common job for women in senior managerial positions in China is HR director (43%), sales director (37%) and COO (23%).
Singapore
While women leaders are still considered a rarity in the leadership ranks of Singaporean companies, McDonald’s recognises the importance of creating a gender-balanced workforce. “From the very beginning, we pride ourselves on being an inclusive company that provides equal opportunities for our people,” says Eunice Lee, Senior Director, HR Business Partner – Greater Asia, McDonald’s. “Women play a pivotal role in the success of our company, and we want to continue providing a nurturing environment where they can develop to their fullest potential while balancing the challenges of family life.”
In fact, 40% of McDonald’s offices in the Asia Pacific Middle East Africa (APMEA) region are headed by female MDs, including Judy Harman in Singapore who assumed her role earlier this year. Harman, who first joined McDonald’s more than 25 years ago, is the second female MD for McDonald’s in Singapore since its entry into the market over 30 years ago. In Singapore, about 60% of director and senior management roles are taken on by women.
Structured training roadmaps and holistic development programmes are in place for everyone in McDonald’s. Female employees receive equal opportunities to enter programmes such as the Talent Management Programme, Accelerated Development Programme, University Accredited Programme and Fast Track Programme.
In 2007, McDonald’s went a step further and set up the APMEA Women Leadership Network (AWLN) to create a more gender-balanced leadership for the region.
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10 famous women leaders
+ Meg Whitman
Former President and CEO, eBay Technologies, (US)
+ The late Dame Anita Roddick
Founder, The Body Shop, (UK)
+ Saw Phaik Hwa
President and CEO, SMRT Corporation Ltd, (Singapore)
+ Chua Sock Koong
Group CEO, SingTel, (Singapore)
+ Yasmin Mahmood
MD, Microsoft Malaysia, (Malaysia)
+ Chanda Kochhar
CEO, ICICI Bank, (India)
+ Indra Nooyi
CEO, PepsiCo, (India)
+ Wei Sun Christianson
MD and CEO, Morgan Stanley China, (China)
+ Jennifer Li
CFO, Baidu, (China)
+ Arunosha Bhanupan
CEO, Broadcast Thai Television, (Thailand)
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5 body language mistakes women make
Carol Kinsey Goman, business coach and body language expert, advises women who want to be perceived as powerful, credible and confident to be aware of five common body language mistakes that women leaders make:
+ Too many head tilts. Head tilting, a particularly feminine gesture, can be a very positive cue, but is also subconsciously processed as submission signals. Project authority by keeping your head straight up in a more neutral position
+ Physically condense. Lower-status and less-confident men (and most women) tend to pull in their bodies and minimise their size, while high status males expand and take up space. So at your next meeting, spread out your belongings and claim your turf
+ Acting girlish. Women are viewed as much less powerful when they pacify with girlish behaviours, including twirling hair, playing with jewellery or biting a finger
+ Nodding too much. Excessive head nodding can make females look like a bobble-head doll
+ Waiting your turn. In negotiations, men talk more than women and interrupt more frequently. When asked what advice she had for professional women, former US Secretary of State Madeleine Albright, the first woman to assume that role, replied, “Learn to interrupt”
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