Amazon brings Alexa to the office

The global e-commerce giant has launched a specialised corporate service for its voice-enabled digital assistant.

In addition to being a giant in the consumer goods market, Amazon has already made in-roads into the corporate world through its Amazon Web Services (AWS) platform. Now, it’s made another foray into the office through Alexa for Business.

Alexa is the company’s  voice-activated virtual assistant; its equivalent to Apple’s Siri.

"Voice is the first disruption [of the ongoing artificial intelligence boom] that will be driven by the capabilities of sort of the deep learning tools that we're giving you," said Werner Vogels, Amazon's chief technology officer, speaking at the AWS annual re:Invent conference last week.

“It’s a natural way of interacting with your systems,” he said.

Amazon envisions that Alexa would be able to help companies and their workers organise conference calls, book meeting rooms, or order office supplies.

Alexa for Business will be integrated with Microsoft Exchange, Salesforce, SAP, and other platforms. Amazon is also working with WeWork, an office space startup (which has recently entered Singapore), to integrate its Alexa-connected Echo speaker devices to their workspaces.

 

Click here for more HR Technology News
Indonesia leads Southeast Asia in AI adoption
HRM Asia - 12 Jul 2018
The country is well ahead of Singapore, Malaysia, and Thailand, according to a new IDC report.
Six future banking roles, according to HSBC
Kelvin Ong - 05 Jul 2018
These six roles will rely on both human intelligence and technology to deliver the best customer experience.
The four pillars to building a future-ready workplace
- 28 Jun 2018
HR futurist Jason Averbook says technology is only a small part of the overall picture.
Double incentives in HRM Asia's Digital Learning research
HRM Asia - 19 Jun 2018
Participate in the highly-anticipated Thriving in a World of Digital Learning study with one click from this story!
HRM Asia’s digital learning research now underway
HRM Asia - 12 Jun 2018
The Thriving in a World of Digital Learning survey kickstarted on Friday last week, with significant interest across the HR community in Singapore.
Employee monitoring: Considerations for HR
Kelvin Ong - 11 Jun 2018
While workforce analytics has benefitted HR, concerns surrounding data privacy and security are growing.