Singaporeans least engaged in Asia

Singaporean workers are as disengaged as ever, according to a new global study.

A new survey finds that employee engagement levels remain flat in Singapore while raising in the rest of the Asia-Pacific region.

After a three-point drop in engagement last year, employee engagement in Asia Pacific bounced back to its highest levels at 65%, according to a new report from Aon.

The 2018 Trends in Global Employee Engagement study analysed more than 8 million employees at over 1,000 organisations around the world.

In the region, employee engagement appears to be highest in Indonesia at 76% -- a whopping increase of 15 percentage points from last year.

India and the Philippines tied for second place (71% each), with the Phillippines also seeing increased engagement from last year (4% change). But only 59% of employees in Singapore are engaged, making them among the least engaged in Asia.This figure remains unchanged from last year.

Interestingly, the study finds that millennial workers might be the most “at risk” demographic. Perception scores for millennials plummeted by 7 points in the area of ‘Work Tasks’—which refers to the organisation’s ability to fairly distribute the workload and an employee’s sense of enjoyment and accomplishment from the work they do.

 

Engagement drivers

It was found that ‘Career Opportunities’ was top on the list of engagement drivers in Singapore, with ‘Senior Leadership’ and ‘Enabling Infrastructure’ rounding up the top three. ‘Work-Life Balance’ and ‘Talent and Staffing’ rounded up the rest of the top five.

 “Forward-thinking organisations can identify the drivers that are most important for their employees and create a fit-for-purpose experience,” said Boon Chong Na, Managing Director and Partner at Aon Hewitt Singapore.

“What’s more, increasing engagement is a shared responsibility—senior leadership must encourage their team members to own their engagement levels, by creating an environment where employees are empowered to develop new skills, chart their career journeys, and maximise their potential,” Boon added.

Stephen Hickey, Partner and Aon’s Head of Employee Engagement & Culture, Asia Pacific and the Middle East notes that across the Asia-Pacific region, having a highly engaged workforce has never been more important to driving business performance.

“[Our] research shows that organisations with above average engagement levels see better employee productivity and higher customer satisfaction scores—factors that can significantly improve performance and decrease volatility in business outcomes,” he said.

“This is why many organisations are undertaking transformational change programmes as they manage their way through digital disruption, macroeconomic challenges, and needing to meet the ever-changing needs of their customers,” he noted.

 

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