The best time to be in HR
This is a time when there is a perfect alignment of multiple disruptions all happening at the same time. Be it the election of political novices or nationalists, the advent of artificial intelligence (AI), or the dawn of the gig economy: all these forces are changing the way many people imagined their work to be.
These forces of disruption are going to push HR further into the centre-stage of action and it will be a great time for HR professionals who truly believe in making a difference to the organisations they work in and the people they work for.
Here are some ways HR can play a major positive role in this era of disruptions:
- Be a change agent: Accepting the fact that these disruptions are here to stay, become a champion of this change. See how you can be a credible partner to both the business and the employees in translating these changes to meaningful discussions and actions. Being visible and available are key in this case;
- Become a technological proponent: Ideate, create, and disrupt the HR organisation to stay ahead of the race. This may mean scanning the market for disruptive technologies, investing more heavily in upgrading the capabilities of yourself and the team, and bringing more analytics into HR;
- Moving from HR to HRi – a human-robotics integrator. HR needs to help ease the transition of purely human-focused organisations to one where human and technology (robotics, AI, and also hybrid thinking) will need to co-exist. As this is going to happen at a much faster rate than ever before, there will be issues with unions, governments, and higher rates of employee dissatisfaction, health and attrition. HR folks can play a vital role in the productivity of organisations, as well as manage with empathy during this critical stage of integration
Jayesh Menon is a global-focused HR business partner and leader who has lived, and worked in India, China, Malaysia, and Singapore and has managed the entire Asia Pacific region including Australia and Japan. He most recently was Group Talent Acquisition Head of medical technology firm Sivantos Group.