The art and science of employee engagement

Wipro Unza's Regional HR Director shares how the personal care company has gone beyond traditional engagement methods.


Maansi Gagroo Jain

Regional HR Director

Wipro Unza and LD Waxsons group of Companies

The first few months of the year have brought in some interesting perspectives on employee engagement and retention.

Employee experience is clearly the central theme for the coming years and all HR leaders will need to step up to redesign the tools which drive people agenda in their organisations.

With this new expectation, HR leaders now need to prioritise more than ever before to provide an integrated experience to employees and to think of employee experience more holistically than just engagement and retention tools.

At Wipro Consumer Care International, we have started to go beyond the traditional ways of looking at employee engagement.

With a growing base of over 10,000 multi-racial and multi-generational employees, we are redesigning our talent engagement and development leveraging technology like mobile apps, for a lot of employee touch points.

Our attempt is to provide our workforce with a seamless framework across various facets of their professional lives.

Wipro Consumer Care international has acquired diverse businesses via inorganic growth. Each of these businesses have their own processes and own unique culture which we retain to ensure minimal disruption for employees. This makes employee engagement that much more complex, interesting and challenging.

While we are embarking on new and innovative ways of deepening engagement, we continue to provide the traditional and fundamental interventions for our diverse workforce.

Some popular programmes include a range of fitness programmes, bio-diversity parks in our manufacturing plants, marathon training and runs, and workshops for mature employees to learn financial planning.

Employee engagement is advocated by all leaders and not just limited to HR practitioners.

At Wipro Consumer Care, leaders across functions have started to look deeper and beyond to ensure the employees are getting the holistic experience they seek.  

Inside Shopee's journey from startup to retail sensation
HRM Asia - 15 Feb 2018
Shopee encountered many resource challenges in its early years. Its Chief Commercial Officer Junjie Zhou shares how he guided the company to steadier ground.
Leaders on leadership: Rolls-Royce's regional director
HRM Asia - 14 Feb 2018
Paul Harris, Rolls-Royce Motor Cars' Asia-Pacific Regional Director reveals the company's workforce plans for 2018.
Forecasting 2018's top three HR trends
Yamini Chinnuswamy - 12 Feb 2018
With transformation still a key theme, we take a look at the three towering issues that could well reinvent HR practices this year.
Up close and personal with a regional head of HR
Kelvin Ong - 09 Feb 2018
British American Tobacco's Asia-Pacific Head of HR Ji Yoon Chung gets candid.
Six reasons why you should invest in learning technology
HRM Asia - 07 Feb 2018
There are thousands of learning tools out there, and here are six guidelines to help your organisation make sense of them.
Asia's most effective workspaces: Tableau (Singapore)
Kelvin Ong - 07 Feb 2018
Last but not least, we go inside Tableau Asia-Pacific's headquarters - a space that encourages collaboration and inspires creativity.